1. Data Protection

We, at Chippenham Taxi, take your privacy seriously. This policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.1 Data Controller

The data controller responsible for your personal data is:

– Zoltan Szirmai  

– Email: admin@chippenhamtaxi.co.uk

1.2 Types of Data Collected

We may collect and process the following data:

– Name, email address, and phone number (when you contact us)

– Billing information (for orders and transactions)

– Usage data (IP address, browser type, time zone settings, etc., collected automatically through website analytics)

1.3 Purpose of Data Processing

We collect and process your personal data for the following purposes:

– To process orders and provide our services

– To respond to inquiries and provide customer support

– To send marketing communications (only with your explicit consent)

– To improve our website’s functionality and performance

1.4 Legal Basis for Processing

We only process your personal data under the following legal bases:

– Your consent (for marketing communications)

– Performance of a contract (for orders and service provision)

– Compliance with legal obligations (e.g., tax reporting)

– Legitimate interests (e.g., website security)

1.5 Data Sharing

We do not sell, trade, or rent your personal information to others. We may share your data with trusted third-party service providers (e.g., hosting providers, payment processors) to the extent necessary for them to provide services on our behalf.

1.6 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

1.7 Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

– Right to access

– Right to rectification

– Right to erasure (“Right to be forgotten”)

– Right to restrict processing

– Right to data portability

– Right to object to processing

To exercise any of these rights, please contact us at admin@chippenhamtaxi.co.uk.

2. Cookie Policy

Our website uses cookies to enhance the user experience and improve website performance.

2.1 What Are Cookies?

Cookies are small text files stored on your device when you visit certain websites. They allow us to recognize your device and store certain information about your preferences or past actions.

2.2 Types of Cookies We Use

– Necessary Cookies: These cookies are essential for the operation of our website.

– Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website, enabling us to improve functionality (e.g., Google Analytics).

– Functional Cookies: These cookies allow us to remember your preferences (e.g., language settings).

– Targeting/Advertising Cookies: These cookies track your browsing habits to show you relevant ads (only used with consent).

2.3 How to Manage Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your ability to use certain parts of our website.

2.4 Cookie Consent

When you first visit our website, we will ask for your consent to use non-essential cookies. You can modify your cookie preferences at any time by adjusting your browser settings or using the cookie management tool on our website.

2.5 Third-Party Cookies

We may also use third-party cookies from service providers (e.g., Google Analytics) to analyze website traffic. These cookies are subject to the respective third party’s privacy policies.

For more information about our data protection and cookie practices or to request access to your data, please contact us at admin@chippenhamtaxi.co.uk.